Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Trusted Fireplace Repair for Marietta Homeowners
A fireplace that won’t light, leaks smoke into the living room, or makes a grinding noise every time you flip the switch isn’t something to put off. In Marietta, where winter nights dip into the 30s and early spring brings damp, chilly mornings, a working fireplace is part of how you actually live in your home. Ashby Chimney Marietta has repaired gas, wood, and pellet fireplaces across Cobb County since 2002. Nathan Corliss leads our team, and every repair we do starts with a written price before any work begins. No surprises at the door, no invoice that doesn’t match the quote. Call (478) 796-8742 and talk to a live person, any hour.
Key Takeaways
- Every fireplace repair in Marietta gets a written price before work starts and a written guarantee when it’s done.
- We repair gas, wood-burning, and electric fireplaces, plus install inserts, stoves, and new gas units.
- Most common repairs run between $140 and $650 depending on the part and the fireplace type.
- Nathan Corliss leads every job with the same rule: if it’s not done right, we make it right at no charge.
- Our phones are answered by a live person 24/7, not a voicemail system.
Styles & brands we work with
Gas Fireplace Repair
Gas Fireplace Repair covers everything from a pilot light that won’t stay lit to a thermocouple that fails every few weeks, a burner that lights unevenly, or a blower that whines when it kicks on. In Marietta, we see a lot of gas fireplaces that run fine for years, then start acting up in November when the furnace kicks in and the fireplace gets pressed back into service. Ashby Chimney Marietta repairs all major gas fireplace brands, and we stock common replacement parts so most jobs are done in a single visit. Repair pricing in the Marietta area typically runs between $160 and $520 depending on the part and how long the job takes. Every job gets a written quote before we touch anything.
Common Gas Fireplace Problems
A pilot light that goes out repeatedly usually means a dirty or failing thermocouple or thermopile. Gas valves wear out over time, and burners can develop clogs from dust, pet hair, or soot buildup. If your fireplace lights but the flame is weak, yellow instead of blue, or only burns on one side, the burner ports likely need cleaning or replacement.
What We Check During Every Repair
Before we replace any part, we test the full ignition sequence, check gas pressure at the valve, and inspect the venting for blockages or leaks. We don’t guess. We find the actual problem, show you what we found, and give you a written price to fix it. If we can clean the part instead of replacing it, we tell you that too.
Gas Fireplace Service
Gas Fireplace Service is the annual maintenance that keeps your fireplace running clean and safe, and it catches small problems before they become expensive repairs. In the Marietta market, a standard gas fireplace service visit runs between $120 and $200 and takes about an hour. We recommend servicing your gas fireplace every fall, before the first cold snap, because that’s when components that sat idle all summer tend to reveal their problems. Think of it like an oil change: it’s cheaper than an engine rebuild. Ashby Chimney Marietta sends background-checked, uniformed technicians to every service call, and you’ll get a written report of what we checked and what we found.
What a Tune-Up Includes
Our service includes cleaning the burner and pilot assembly, checking the thermopile and thermocouple output, verifying gas pressure, inspecting the logs for cracks or deterioration, and testing the blower if you have one. We also inspect the venting from the fireplace to the outdoors. In Marietta homes, birds and squirrels love to build nests in exterior vent caps, and that’s a carbon monoxide risk you can’t see from the living room.
Why Annual Service Actually Saves Money
A $140 service call that catches a failing thermocouple is a lot cheaper than a $500 emergency repair in January, not to mention the missed nights of heat. Gas fireplaces that go unserviced for years tend to develop buildup on the burner that shortens the life of the entire assembly. We’ve seen units in Marietta that needed $800 in parts because a $2 gasket was never replaced, but been the company that said honestly when a cleaning was all it took.
Fireplace Insert Installation
Fireplace Insert Installation replaces an inefficient old fireplace with a sealed, high-efficiency unit that actually heats your Marietta home instead of sending most of the heat up the chimney. If you have a traditional masonry fireplace, you’re losing most of your heat through the flue. A properly installed insert changes that. Installation pricing in the Marietta area typically runs between $2,800 and $6,500 depending on the insert you choose, the condition of your existing chimney, and whether we need to run a new liner. Ashby Chimney Marietta installs gas, wood, and pellet inserts using liners and components from HeatShield and Olympia Chimney, so the materials are professional-grade, not whatever fell off the shelf at the hardware store.
When an Insert Makes Sense
You should consider an insert if you’re tired of a fireplace that makes the room colder when it’s off, or if you want real heat output without a full chimney rebuild. Inserts also solve problems like a cracked flue liner, because the insert gets its own new liner that runs inside the old one. In Marietta, we regularly recommend inserts to homeowners in older East Cobb and historic Marietta Square homes where the original fireplaces were built for ambience, not efficiency.
Measurement, Proposal, and Paperwork
Before we ever quote an insert installation, we measure the firebox opening, verify the chimney interior dimensions, and run a camera inspection of the flue so we can see what we’re working with. We don’t quote a job we haven’t measured with our own tools. Then you get a written proposal that spells out the insert model, the liner type, the labor, and the total price. No line item surprises.
Gas Fireplace Installation
Gas Fireplace Installation means putting in a new gas fireplace where none existed, or replacing an old unit with a modern direct-vent model. In Marietta, new gas fireplace installation typically runs between $3,200 and $7,000 depending on whether you’re installing a direct-vent unit through an exterior wall or venting through an existing chimney. That price includes the fireplace, venting, gas line connection, and finishing the surround per code. Ashby Chimney Marietta handles the full installation from framing the opening to the final fit and finish, working alongside licensed gas plumbers for the gas line connection so everything is done correctly and safely.
Direct Vent vs. Vent-Free Options
Direct-vent gas fireplaces pull outside air for combustion and vent exhaust back outside through a sealed pipe, which is the safest and most efficient option for Marietta homes. Vent-free units burn room air and don’t need a vent, but they introduce moisture and combustion byproducts into your living space. We generally recommend direct-vent for whole-home comfort and indoor air quality, but we’ll walk you through both options honestly.
Gas Line and Code Requirements
Cobb County code has specific requirements for gas line size, shut-off valve location, and clearance to combustibles. We’ve been working in Marietta long enough to know exactly what inspectors look for. We pull the necessary permits, schedule the inspection, and walk you through the final walkthrough with the inspector. The price we quote covers all of it.
Gas Fireplace Maintenance
Gas Fireplace Maintenance is the scheduled cleaning, inspection, and small-part replacement that keeps your gas fireplace running quietly, lighting the first time, and venting safely season after season. Most Marietta homeowners pay between $120 and $220 per year for maintenance, and it usually takes less than 90 minutes. If your fireplace hasn’t been serviced in two or more seasons, the first visit may run toward the upper end of that range because of the additional cleaning involved. We’ll tell you before we start, not after. Ashby Chimney Marietta uses professional-grade cleaning compounds and brushes, not household cleaners, because the burner and log surfaces on gas fireplaces are easily damaged by harsh chemicals.
Seasonal Prep for Marietta Winters
The best window for maintenance in Marietta is September through October, before the first cold snap hits. That timing lets us catch parts that failed over the summer, like a thermopile that finally gave out or a blower bearing that seized. It also means you’re not waiting on a service appointment in January when every fireplace in Cobb County suddenly won’t start.
Signs Maintenance Is Overdue
If your fireplace makes a clicking sound but won’t light, the flame looks more yellow than blue, there’s a faint gas smell when you turn it on, or soot is building up on the glass, maintenance is overdue. These are early warning signs, not emergencies, but they’ll only get worse. A maintenance visit usually corrects them before they turn into repair bills.
Wood Stove Installation
Wood Stove Installation puts a freestanding wood-burning stove into your Marietta home, connected to a properly sized and insulated chimney system. It’s the most involved installation we do, because wood stoves require precise clearances, a CSA-approved chimney pipe, and in most cases a new stainless liner if you’re using an existing masonry chimney. Wood stove installation in Marietta typically runs between $3,800 and $7,500 including the stove, chimney components, hearth pad, and labor. The stove itself is usually $1,200 to $3,500 of that total, depending on the model. We install stoves from major manufacturers and use chimney components from DuraFlex and Famco, both known for durability in wood-burning applications.
Clearance and Hearth Requirements
Every wood stove needs a non-combustible hearth that extends a specific distance in front of and to the sides of the stove, plus protected wall clearances measured from the stove’s firebox. These aren’t suggestions. They’re fire code requirements. In Marietta homes, especially craftsmans and ranches from the 1950s through 1970s, we frequently have to build up the hearth or add a heat shield to the wall before the stove can go in. We include that work in the written quote.
Chimney Liner and Draft Considerations
A wood stove needs a strong, consistent draft to burn cleanly and pull smoke out of the house. If you’re connecting to an existing masonry chimney, we’ll likely recommend a stainless steel liner sized specifically to your stove’s exhaust output. We run a camera inspection of the masonry chimney first, and if the flue is cracked or the tile liner is deteriorating, we’ll show you exactly what we’re seeing on screen. No scare tactics, just pictures and an honest recommendation.
Brands We Service
We work on most major fireplace brands you’ll find in Marietta homes. When it comes to component materials, we stock and install HeatShield products, which are the industry standard for resurfacing damaged flue liners without a full rebuild. We’ve used HeatShield in dozens of Marietta chimneys where the clay tiles were cracked but the structure was sound, saving homeowners thousands compared to a full liner replacement.
Gelco and Olympia Chimney make the liners and venting components we recommend for gas and wood insert installations. Famco produces the termination caps and flashing we use on the rooftop side of the system. We choose these brands because they’ve proven themselves over years of service calls, not because they’re the cheapest thing available. Whether you have a HeatShield system, an older Olympia Chimney liner, or any other make, we can service it.
See the difference
Before
After
Before
After
Before
AfterSigns You Need a Pro Right Now
- Smoke rolling back into the room. This means the flue isn’t drafting, and smoke in your living space is full of particulates you don’t want in your lungs. It could be a blocked flue, a cracked liner, or a damper that’s failed. Either way, stop using the fireplace and call (478) 796-8742.
- A gas smell that doesn’t go away. A faint odor for the first few seconds after ignition is normal. A persistent gas smell is not. Turn off the gas supply if you know where the valve is, open a window, and call us. We answer 24/7 with a live person.
- White staining or crumbling bricks on the chimney exterior. That’s spalling, and it means water is getting into the masonry. In Marietta’s freeze-thaw cycles, trapped water expands and cracks the brick from the inside, and it only gets worse.
- You hear water dripping inside the fireplace after rain. Water intrusion through a failed chimney cap or flashing will damage the firebox, the damper, and eventually the ceiling and walls around the chimney. The longer it goes, the more expensive the fix.
- The glass on your gas fireplace has a milky film or soot buildup. This usually indicates incomplete combustion, which means the burner is burning dirty. In addition to looking bad, it means the unit isn’t venting properly, and that’s a safety issue.
Our Process, Step by Step
- 1
Phone call, not a voicemail. When you call (478) 796-8742, a live person answers. We ask what’s going on with your fireplace, what you’ve noticed, and what the symptoms are. That call helps us arrive with the right parts on the van.
- 2
Arrival in the promised window. You get a real arrival window, and we hit it. Our techs are background-checked and uniformed, so you’ll know exactly who is walking up your driveway. Nathan Corliss holds every tech to that standard.
- 3
Full diagnostic with tools, not guesses. We test gas pressure with a manometer, verify thermocouple and thermopile output, and run a camera through the flue when the situation calls for it. You’ll see what we see, on our screen, before you approve anything.
- 4
Written price, then work begins. We write down the exact repair, the exact parts, and the exact price. You sign off on it, then we start. The invoice at the end matches the quote at the beginning. Always.
- 5
Written guarantee when we’re done. Every repair comes with a written guarantee, and it’s the Kingswell Guarantee: if the repair fails within the coverage period, we return and fix it at no charge. It’s not an add-on. It’s included on every job we do in Marietta.
How Much Does Fireplace Repair Cost in Marietta?
What affects the price most is whether the problem is a small wear part or a major component, and whether the fireplace is a standard model with easy parts access or a built-in unit we need to disassemble further. You can avoid overpaying by getting a written quote before any work starts. That’s how we already operate, by default. Our estimates are free, they include a camera inspection when needed, and we’ll show you the problem on screen so you can verify it with your own eyes. Call (478) 796-8742 and we’ll walk you through a quote over the phone first.
Our Service Area Near Marietta
Ashby Chimney Marietta serves homes throughout Cobb County and the northwest Atlanta metro from our home base in Marietta. We regularly work in Kennesaw, Dallas, Smyrna, Vinings, Mableton, Acworth, Woodstock, Powder Springs, Norcross, and Fair Oaks. Most appointments in the immediate Marietta area can be scheduled within a few days, and since we stock common replacement parts on the van, most repairs are done in one visit. If you’re in North Druid Hills or anywhere nearby, call and we’ll get you on the schedule.
Serving Marietta, GA - Our Local Coverage Area
We’re based in the Marietta area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions About Fireplace Repair in Marietta
Fireplace repair is the diagnosis and correction of any problem that keeps a fireplace from lighting, burning, venting, or operating safely, including failed igniters, faulty gas valves, cracked fireboxes, draft problems, and liner damage. It covers gas, wood, and pellet fireplaces. Call (478) 796-8742 and tell us what you’re seeing, and we’ll tell you if it’s a quick diagnostic or something more involved.
Most common repairs take 45 minutes to two hours on site. We carry common replacement parts like thermocouples, thermopiles, and igniters on the van, so most jobs are completed in a single visit. If a specialized part needs to be ordered, we’ll tell you the timeline before we order it and give you a written quote for the full job.
Most Fireplace Repair in Marietta jobs run between $140 and $650 depending on the part and the fireplace type. Simple wear parts like thermocouples start around $160, gas valves run higher. We’ll give you a written price before any work starts, so you’ll never get an invoice that doesn’t match the quote. Call (478) 796-8742 for a free estimate.
We service most major gas fireplace brands found in Marietta homes and surrounding areas like Smyrna Fireplace Repair customers, including HeatShield, Gelco, Olympia Chimney, and Famco component systems, plus most residential fireplace manufacturers. If we’re not the right shop for your specific unit, we’ll tell you that plainly and point you in the right direction. Usually, though, the problem is a standard component we service every week.
Our phones are answered 24/7 by a live person, so you can always reach us if you smell gas, see smoke backing into the room, or have water pouring through the chimney during a storm. We’ll get a technician out as fast as the schedule allows, and we’ll talk you through what to do in the meantime. Gas leaks need immediate attention: shut off the gas if you can, get fresh air, and call us.
Every fireplace repair we complete in Marietta and through our Fireplace Repair in Kennesaw carries a written guarantee through the 365-Day Done Right Promise. If the repair fails within the coverage period, we return and correct it at no charge. It’s the Kingswell Guarantee, and it’s included with every job. We don’t sell warranties as an add-on.
Clear the area around the fireplace so our tech has room to work, remove any decor from the mantel or hearth, and move furniture back a few feet. If you have pets, secure them in another room. Have the gas shut-off location in mind if you know where it is, though we’ll locate it if you don’t. And write down any questions you want answered while we’re there, we’ll walk you through everything before we start.
Schedule Your Fireplace Repair Service in Marietta Today
You shouldn’t have to wonder whether the company you called will actually show up, or whether the price you were quoted will match the invoice. At Ashby Chimney Marietta, both are in writing before we start. Call (478) 796-8742 today and talk to a live person. We’ll schedule your appointment, give you a real arrival window, and send a uniformed, background-checked technician who will diagnose the problem, show you what they found, and give you a written price before anything gets touched.
Written by Nathan Corliss, Owner at Ashby Chimney Marietta, serving Marietta since 2002.