Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Fast, Reliable Fireplace Repair Across Norcross
Fireplace repair in Norcross typically runs between $175 and $650 for common fixes like damper replacement, firebox patching, or pilot light service, with more involved work like a flue liner replacement landing between $1,800 and $3,400. Most repairs in Norcross homes take a few hours on-site, and our techs arrive with a written price before any work begins. Ashby Chimney Marietta has repaired fireplaces in Norcross since 2002, and we know the difference between a 1920s Craftsman chimney near downtown and a mid-century ranch out near Beaver Ruin Road. Call (478) 796-8742 for a free estimate, and a live person picks up.
Why Ashby Chimney Marietta Is Norcross’s Preferred Fireplace Repair Company
Norcross homeowners call us because we do what we say we’ll do. Nathan Corliss runs our repair team the Kingswell Way: say the price up front, show up in the arrival window, leave the hearth cleaner than we found it, put the guarantee in writing, and come back if the repair fails. That’s the 365-Day Done Right Promise, and it applies to every fireplace repair we complete in Norcross.
Our techs know the housing stock here. The historic district around South Peachtree Street has brick chimneys that predate modern flue liners. The subdivisions along Beaver Ruin Road and Jimmy Carter Boulevard run newer, but we see gas log sets and prefab fireboxes that need manufacturer-specific parts. We stock materials from DuraFlex, Copperfield, and HeatShield so we’re not running back to a supply house mid-job. Every tech is background-checked and in uniform, and the phone is answered by a real person 24 hours a day. When a Norcross homeowner calls at 9 p.m. because their gas fireplace won’t light, a human picks up.
Styles & brands we work with
Wood Stove Installation in Norcross
Wood stove installation in Norcross runs $1,200 to $2,800 for a standard insert and liner setup, and in older homes around downtown and Beaver Ruin Road that figure often climbs when the existing chimney needs a new liner first. Many Norcross homeowners with historic homes want the efficiency of a modern wood stove without losing the character of the original fireplace. The job involves sizing the stove to the room, running a properly insulated liner through the existing flue, and sealing the connection correctly.
Lining the Old Flue
A wood stove needs a full-height liner, and most pre-1950 chimneys in Norcross were built without one. We run a DuraFlex liner down the existing masonry flue, which handles the higher temperatures a stove produces and keeps creosote from soaking into old brick. Without it, the chimney is moving hot gases through a century of spalled mortar, and that’s how hidden flue fires start.
Draft and Connection Work
Older Norcross chimneys were built for open fireplaces, not appliance draft. We check the smoke chamber, the connector pipe, and the stove collar, and we make sure the draw is strong enough before we leave. A stove that smokes back into the living room is usually a draft problem, not a stove problem.
Gas Fireplace Repair in Norcross
Gas fireplace repair in Norcross usually runs $150 to $450 depending on what’s wrong, with common issues including a pilot light that won’t stay lit, a thermocouple that’s failed, or a gas valve that’s sticking. Many Norcross homes built from the 1980s onward have direct-vent gas fireplaces or gas log sets in existing masonry fireplaces, and the repair approach differs. We know how to read a serial plate and source the right part.
Pilot Light and Ignition Work
A pilot that lights but won’t stay on is most often the thermocouple or the pilot assembly itself. We inspect the whole ignition train, check the gas pressure, and replace only what’s failed. On gas log sets, we also check the damper clamp and the log placement, because an improper setup forces carbon monoxide back into the house.
Log Sets and Venting
Gas logs in a converted wood-burning fireplace still need a functioning flue. We see Norcross homes where a gas log set was dropped into an unlined or partly collapsed chimney, and the homeowner never knew because the flame looked fine. We check the venting path before we sign off on any gas fireplace repair.
Trusted Brands We Service in Norcross
We repair fireplaces and stoves from the brands Norcross homeowners actually have. That includes DuraFlex and Copperfield liners, Famco venting components, and HeatShield resurfacing systems for masonry flues that need a structural repair rather than a full rebuild. We keep common parts stocked for faster turnaround, and when a part isn’t on the shelf, we order it rather than substituting whatever happens to be in the van. Your repair gets the right material, the first time.
See the difference
Before
After
Before
After
Before
AfterCommon Fireplace Repair Problems We See in Norcross Homes
- Unlined historic flues with glazed creosote. Homes in the historic district near downtown Norcross often have no clay liner at all, and decades of wood burning leave a hardened tar glaze that a brush can’t remove. We have to assess whether the flue can be HeatShield resurfaced or needs a full DuraFlex liner.
- Freeze-thaw cracking in original brick. Norcross winters are mild, but overnight freezing nights still happen. When water soaks into century-old brick and mortar and then freezes, the expansion cracks the structure, and that lets rain into the smoke chamber and onto the damper.
- Sticky, acidic creosote from humid summers. High humidity turns normal creosote into a sticky, acidic coating that eats away at old mortar joints. We see spalling brick faces in older Norcross chimneys where the mortar has been chewed through from the inside.
- Gas log sets in failing masonry chimneys. A gas log set installed without checking the flue first can vent combustion byproducts into the home. In Norcross, we routinely pull back gas logs and find hidden flue damage behind them.
Pricing for Fireplace Repair in Norcross, GA
A pilot light repair in Norcross runs $150 to $250. A damper replacement is $250 to $400. Firebox mortar patching runs $300 to $650 depending on how much tuckpointing is needed. A HeatShield resurfacing job on a Norcross flue runs $1,700 to $2,900. A full DuraFlex liner and crown rebuild runs $2,400 to $3,400. What changes the number is the condition of the original masonry, and in older homes around the historic district, that condition is usually worse than the homeowner expects. Every job gets a written price before work starts, and the invoice matches the quote. Call (478) 796-8742 for a free estimate.
We Also Serve Cities Near Norcross
Our repair crews take calls in Smyrna, Woodstock, Marietta, and Kennesaw as well, and scheduling is coordinated from our Atlanta office with local technicians serving Norcross directly. If you’re outside Norcross proper, check our Fireplace Repair page or Fireplace Repair in Norcross for area-specific details.
Serving Norcross, GA - Our Local Coverage Area
We’re based in the Norcross area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs About Fireplace Repair in Norcross
Yes, if your Norcross chimney is unlined or has visible damage, you need the flue evaluated before the stove goes in. A wood stove produces much higher flue temperatures than an open fireplace, and if the existing masonry is already compromised, the higher heat accelerates failure. We line most pre-1950 Norcross chimneys with a DuraFlex liner before installing a stove, and the cost for that liner work starts around $900 on top of the stove installation. Call (478) 796-8742 for an exact quote.
Older Norcross chimneys near downtown were built without modern liners, and the rough brick surface inside the flue collects creosote faster than a smooth clay or steel liner would. Add Georgia’s humid summers, which keep creosote sticky and acidic, and the buildup accelerates. The wood you burn also matters; unseasoned pine from local sources glazes a flue far faster than dry hardwood. A shorter sweeping interval is the honest fix.
Third-degree creosote in Norcross chimneys cannot be removed by a brush alone. It has the consistency of hardened road tar, and pushing a brush through it either does nothing or damages the flue. We need to see the flue with a camera first, and depending on what we find, the fix is either a HeatShield resurfacing treatment or a full DuraFlex liner replacement. This is the exact problem we found in a 1920s Craftsman home near downtown Norcross, where the glaze was concealing earlier flue fire damage.
Even though Norcross winters are mild, a single hard freeze after a rainy week will crack old brick and mortar, and those hairline cracks are where water enters the chimney system. Once water is inside, the next freeze cycle widens the damage, and that’s how a minor crown crack becomes a smoke chamber leak and a rusted damper. Norcross homeowners with original masonry should have the crown and mortar joints checked each spring.
Burn only seasoned hardwood with a moisture content below 20 percent, keep fires hot enough to maintain a secondary burn rather than smoldering the wood, and never burn green pine or construction scrap even in small amounts. In Norcross’s humid climate, creosote stays sticky longer, so even good burning practice needs a sweep every year for a wood-burning fireplace in a working chimney. Call (478) 796-8742 and we’ll walk you through what your specific setup needs.
Written by Nathan Corliss, Owner at Ashby Chimney Marietta, serving Norcross since 2002.